Privacy Policy

Overview

Two Anchors LLC (“Two Anchors,” “we,” “us,” or “our”) operates the website at two-anchors.com. This Privacy Policy explains what information we collect when you visit the site or contact us, how we use and share it, and the choices and rights you have. It applies to the website only; consulting and coaching engagements are governed by the separate written agreement we sign with each client.

By using the site, you agree to the practices described here. If you do not agree, please do not use the site.

Information We Collect

Information you give us directly. When you submit the contact form, we collect your name, email address, the content of your message, and — if you arrived from a specific package or service page — which offering you were asking about.

Information collected automatically. When you visit the site, our analytics provider records standard usage data such as pages viewed, referring page, approximate location derived from your IP address, device and browser type, and interactions like button clicks. Some of this is tied to a randomly generated identifier stored in your browser so repeat visits can be recognized.

Security data. To protect the contact form from abuse, we use Google reCAPTCHA, which collects hardware and software information (such as device and application data) and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

We do not ask for or knowingly collect Social Security numbers, government ID numbers, payment card numbers, precise geolocation, or special categories of data through the site.

How We Use Information

We use the information we collect to:

• Respond to your inquiries and follow up about working together.
• Operate, maintain, and secure the website.
• Understand how the site is used so we can improve its content and structure.
• Detect, prevent, and address spam, abuse, and technical problems.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information, and we do not use it for third-party advertising or share it with third parties for their own marketing.

Legal Bases for Processing

Where the EU/UK GDPR applies, we rely on the following legal bases: your consent (for non-essential analytics, where required); our legitimate interests in operating and improving the site and keeping it secure; and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.

Cookies and Analytics

The site uses a small number of browser storage entries and cookies. Some are strictly necessary for the site to function. Others support analytics, which we use in an aggregated form to see what’s working and what isn’t.

You can block or delete cookies through your browser settings, and most browsers offer a “Global Privacy Control” or “Do Not Track” signal. We honor Global Privacy Control signals as a valid request to opt out of any “sharing” of personal information as that term is defined under California law.

How We Share Information

We share personal information only as described below:

• Service providers. We use Google Firebase (website hosting and contact-form processing), Google reCAPTCHA (spam protection), and PostHog (product analytics). These providers process data on our behalf under contracts that limit their use of it to providing services to us.
• Legal and safety. We may disclose information if required by law, subpoena, or legal process, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. If Two Anchors is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

Data Retention

We keep contact-form submissions for as long as needed to respond to your inquiry and maintain a record of our correspondence, and then for a reasonable additional period for recordkeeping, dispute resolution, and enforcing our agreements — typically no longer than three years after our last contact, unless a longer period is required by law. Analytics data is retained according to our analytics provider’s standard retention settings.

Data Security

The site is served over HTTPS, and contact-form submissions are transmitted to and stored with our hosting provider using access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and the appropriate authorities as required by law.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• The right to know what personal information we have collected about you and how we use and share it.
• The right to request a copy of your personal information.
• The right to request that we correct inaccurate personal information.
• The right to request that we delete your personal information, subject to legal exceptions.
• The right to opt out of the “sale” or “sharing” of personal information — note that we do not sell or share personal information as those terms are commonly understood.
• The right not to receive discriminatory treatment for exercising any of these rights.

To exercise any of these rights, email us at contact@twoanchorsllc.com with the details of your request. We will verify your request by confirming control of the email address associated with it, and we will respond within the timeframe required by applicable law. You may use an authorized agent to submit a request on your behalf, subject to verification.

If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection authority.

Children’s Privacy

The site is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

The site may link to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.

International Visitors

Two Anchors is based in the United States, and the information we collect is processed and stored in the United States. If you access the site from outside the United States, you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be highlighted on this page. Your continued use of the site after an update means you accept the revised policy.

Contact Us

Questions, concerns, or requests about this Privacy Policy or your personal information can be sent to Two Anchors LLC at contact@twoanchorsllc.com. Two Anchors LLC is located in San Jose, California, USA.